Your right to Support
Our task on Safecast is to support our customers in
selection of product, commissioning, operation, maintenance, service,
advice and deed. In particular, we very undeserved praise
but sometimes criticism.
In most cases, it is good but sometimes
it will be wrong. We make an error, the customer is wrong, or
it just happens. Some are simply bad luck
tex when lightning strikes down.
No warranty applies when the neighbor shed large allen over the fence and crush rain -
meter or when the mast falls down. Often, we think it is lucky if no person
becomes damaged. Therefore, our 3 year T BACK försäkring.som one can only
do directly with the purchase, not afterwards, when misfortune has already been there.
How to hansker the neighbors are outside our competence. But
we know how to mount and brace up the master in a safe manner. And how
needed to have it work as smoothly as möjlgigt.
To avoid most problems, we want everyone taking part in our advice
During 2008, more than half of those who contacted us by phone
and e-mail for support purchased the products of someone other than us.
That their provider does not have the time / spare parts / skills / support does not
entitled to free service and support with us.
- Entitled to a good support from us included in the purchase but
only to our customers
Those who purchased the products elsewhere than in us or our
retailers may continue to pay for help. All products
passing us felt. This makes it easy to check and we can take responsibility
for its operation during the warranty period and to keep spare parts and service
If our label is missing, we can not provide free service or warranty.
If the mark is moved to a product we do not deliver, is forged or
if we in any way subjected to attempts to get free service / support
for products we never delivered, we reserve the right to take legal